Claims Investigation Team
Gavin Duff, Senior Personal Injury Claims Handler/Investigator
With over 20 years experience in the industry, Gavin has worked for several leading insurance companies where he has gained expertise in handling all types of claims including medical negligence and professional indemnity. He joined the Rossiter team in July 2012, and handles complex contentious High Court claims. Gavin also investigates motor, EL and PL claims.
DD: + 353 1 426 1000Email: gavin@rossiterquestgates.ie
Pauline Smith, Claims Investigator
Pauline joined our team in December 2016 having gained several years experience as an investigator on EL, PL and motor claims. Prior to that, Pauline was a Regional Claims Manager for Liberty/Quinn Insurance. She is a qualified Loss Adjustor and a member of the Insurance Institute. She has acquired a wealth of knowledge in liability adjustment, direct settlements and fraud investigations.
Tel: 087 9881400Email: pauline@rossiterquestgates.ie
Nicci Sutton, Claims Investigator
Nicci Sutton joined Rossiter in 2008, having previously worked with Quinn Direct. An experienced Claims Handler with a wealth of Claims Management and desktop investigation experience, Nicci joined our team of liability investigators in January 2018 and is now investigating motor, EL and PL claims. Nicci is currently working towards her MDI qualification.
DD: +353 1 426 1000Email: nicci@rossiterquestgates.ie
Elaine Sutton CIP, Dip L.A
Elaine joined our team of liability investigators in January 2021. Prior to this, Elaine was a Regional Claims Manager acting on behalf of Liberty/Quinn Insurance for the past 17 years. During that time, Elaine acquired a wealth of knowledge in motor claims investigation, fraud investigation and direct settlement and Elaine is now developing her skills with the investigation of employers and public liability claims. Elaine is a member of the Insurance Institute and holds a Diploma in Loss Adjusting and is a Certified Insurance Practitioner.
DD: +353 86 8242779Email: elaine@rossiterquestgates.ie